The Marco Polo Davao has been rated as 2007 Hotel of the Year and the Guest Satisfaction Award for three consecutive years, which they attributed to a good team and their exemplary performance here in Davao.
Hotel General Manager Stanley Lau said Marco Polo Davao rose above other contending Marco Polo hotels namely Marco Polo Hongkong Hotel, Marco Polo Gateway Hongkong, Marco Polo Parkside Beijing, Marco Polo Shenzhen, Marco Polo Xiamen, Marco Polo Plaza Cebu and Marco Polo Wuhan.
“Good teams make it perfect and getting such award has given Davao City something to be proud of,” he said.
He said true service and genuine hospitality reflects an admirable note to the residents of the city.
He said they were rated among others on customer service, food and beverage, restaurant, human resource development and sales and marketing.
Lau said given such achievement Marco Polo Davao also inspires them to improve on its facilities as their way of providing new concepts to the Dabawenyos and their guests.
He said there will be new restaurant coming up even as he said that their existing restaurants will be upgraded to international standards.
Meanwhile Lau said foreign and domestic visitors already made booking confirmation at the Marco Polo Davao in time for the Kadayawan Festival.
He said they have regular visitors some of them foreigners and those balikbayans who timed their coming during the Festival.
“We are fully booked during this event and we expect the same occupancy during Kadayawan this August,” he said.
He said their average occupancy rate is at 80 percent but events like the Kadayawan normally runs to over 90 percent.
On the other hand, Lau formally announced that the hotel’s business and tourism forum, Club 888, will have Antonio M. Ajero as its regular host effective July 30, 2008. Ajero is also the editor-in-chief of the weekly Davao-based newspaper Edge Davao.
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I have not been to The Marco Polo Davao hotel before. But after reading this post, I would certainly wanna give it a try since it has been honourably rated as top hotel in 2007.
I’ve stayed in Marco POlo Davao hotel last year (2007). It definitely deserves the rating it received.
Great article. We will be going on vacation there later this year and will definitely look into this.
I once visited the Marco Polo Davao hotel and when I did it had no rating. But you can tell a good hotel by its staffs. I am intending of relocating to china soon while I keep searching for a serviced office to start off with. Great article!!